Worst service ever

I have had 2 duplicate accounts on my profile for a while. Further more these 2 accounts I have been disputing as it's prescribed debt. I sent a mail the 20feb and did what was needed from my side. Received a reference number the 10th march - this was acknowledging my email was received.

I have been mailing daily for feedback or an update. To date I have not gotten a response. I have called up all there numbers and waited almost 30 minutes every day for the last 2 days. For my call to cut off.

I waited 55 minutes. To get through to someone for them to cut the call.

EXPERIAN I WANT THIS MATTER DEALT WITH!!!!!!!!!!!!!!!!!!