KK
Kershnie K
1 reviews | Active since Jun 2015
23 Mar 2021, 12:38
Worst credit bureau, inaccurate records
I've been emailing, calling and holing for over a hour each time everyday and still no one can help me with updating my Experian report, instead they update the wrong report. They are not helpful, completely ignored and because of their lack of assistance I'm not going to get the bond I app**** for and will lose the home my family and I wanted.
Helpful (0)
Replies (2)0
Replies (2)KK
Kershnie K's updateReviewer Update
23 Mar 2021, 15:51Wow, I get a response to say it's been actioned but nothing has changed on my report, accounts that are closed still remain open. Do you guys know what you are doing?
"Good day, Please find herewith confirmation that your clearance certificate has been actioned. "
Kind regards, Laura De Carvalho
Customer Relations Centre | Consumer Care ConsultantBallyoaks Office Park, 33 Ballyclare Drive, Bryanston, Johannesburg, 2191Tel: +***5 "
"Good day, Please find herewith confirmation that your clearance certificate has been actioned. "
Kind regards, Laura De Carvalho
Customer Relations Centre | Consumer Care ConsultantBallyoaks Office Park, 33 Ballyclare Drive, Bryanston, Johannesburg, 2191Tel: +***5 "
KK
Kershnie K's update23 Mar 2021, 15:51
Reviewer Update
Wow, I get a response to say it's been actioned but nothing has changed on my report, accounts that are closed still remain open. Do you guys know what you are doing?
"Good day, Please find herewith confirmation that your clearance certificate has been actioned. "
Kind regards, Laura De Carvalho
Customer Relations Centre | Consumer Care ConsultantBallyoaks Office Park, 33 Ballyclare Drive, Bryanston, Johannesburg, 2191Tel: +***5 "
"Good day, Please find herewith confirmation that your clearance certificate has been actioned. "
Kind regards, Laura De Carvalho
Customer Relations Centre | Consumer Care ConsultantBallyoaks Office Park, 33 Ballyclare Drive, Bryanston, Johannesburg, 2191Tel: +***5 "
KK
Kershnie K's updateReviewer Update
23 Mar 2021, 21:18 Your consultant Laura does not respond to my emails, I've called and another consultant tried to contact the consultant who is working on my matter but she does not respond. This is very frustrating, she updated some information but didn't update two of my account, even though I sent all my documentation. This is not acceptable as my bond originator cannot wait any longer, the bank is declining my application because of your lack of assistance or lack of professionalism. I would think that you would employ people who know what they doing.
KK
Kershnie K's update23 Mar 2021, 21:18
Reviewer Update
Your consultant Laura does not respond to my emails, I've called and another consultant tried to contact the consultant who is working on my matter but she does not respond. This is very frustrating, she updated some information but didn't update two of my account, even though I sent all my documentation. This is not acceptable as my bond originator cannot wait any longer, the bank is declining my application because of your lack of assistance or lack of professionalism. I would think that you would employ people who know what they doing.