KM
Khangwelo M
1 reviews | Active since Nov 2012
28 May 2019, 14:04
Worst company ever
Compuscan is one of the most unprofessional companies I have ever have to encounter. This kind of companies, deal with our personal information, which I still question who gave them the right to collect our personal information. But when you want to get the free credit report as it is every consumer right, they give you a run around. They keep on asking you to send your personal documents so they can update their system, but after that nothing happens, when you call the next time you are again asked to send the very same documents. Anyone with legal advice your assistance will be appreciated, what they are doing cannot be legally right.
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Replies (2)
Experian SA's replyOfficial
28 May 2019, 14:34Good day
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Experian SA's reply28 May 2019, 14:34
Official
Good day
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
KM
Khangwelo M's updateReviewer Update
18 Jun 2019, 07:38 Its 18 June 2019 today, and I am still waiting for their " We will contact you shortly to address the complaint." that never happened, like I said "Compuscan is one of the most unprofessional companies I have ever have to encounter", they keep on making promised, but never deliver.
KM
Khangwelo M's update18 Jun 2019, 07:38
Reviewer Update
Its 18 June 2019 today, and I am still waiting for their " We will contact you shortly to address the complaint." that never happened, like I said "Compuscan is one of the most unprofessional companies I have ever have to encounter", they keep on making promised, but never deliver.