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Siwapiwe M
1 reviews | Active since Jan 2015
21 Oct 2024, 16:40
Worst bureau amongst the top 4. Poor customer service with calls that go on hold for more than 10 mins
Hello. I am trying to access my credit profile with this provider, I no longer have access to my login details. I have called multiple times but no one answers, and I have sent multiple emails with my supporting documents such as ID and bank statements but no response as well. Now I am unable to dispute these outdated accounts from them.
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Siwapiwe M's updateReviewer Update
21 Oct 2024, 16:43You should close down your call centre at this rate it’s useless. How come calls never connect instead it’s the annoying “HOLDING ON FOR TOO LONG” or you’re telling us to email robots to an email that’s on auto reply.
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Siwapiwe M's update21 Oct 2024, 16:43
Reviewer Update
You should close down your call centre at this rate it’s useless. How come calls never connect instead it’s the annoying “HOLDING ON FOR TOO LONG” or you’re telling us to email robots to an email that’s on auto reply.