HK
Henry K
1 reviews | Active since Jun 2014
13 Feb 2020, 13:59
Worse possible people to deal with.
Appalling Email Response Rate/Service They have possibly the worst email response rate I have ever encountered. You just follow up and follow up and nothing happens. Totally appalling customer service. I disputed something on my credit report and they still haven't rep**** after several follow-up mails and forwarding it to them again. And when you ask to speak to a manager they put you through to a team leader no senior person available to talk too. There people and phone s****s are appalling when trying to interact with there agents.
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Experian SA's replyOfficial
17 Feb 2020, 10:55Good day Henry
Thank you for contacting us.
I have sent your request through to one of the team leaders who will have your dispute logged and reference number mailed to you during the course of the day.
Kind Regards,
Thank you for contacting us.
I have sent your request through to one of the team leaders who will have your dispute logged and reference number mailed to you during the course of the day.
Kind Regards,
Experian SA's reply17 Feb 2020, 10:55
Official
Good day Henry
Thank you for contacting us.
I have sent your request through to one of the team leaders who will have your dispute logged and reference number mailed to you during the course of the day.
Kind Regards,
Thank you for contacting us.
I have sent your request through to one of the team leaders who will have your dispute logged and reference number mailed to you during the course of the day.
Kind Regards,