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Pheello M
1 reviews | Active since Dec 2013
17 Apr 2024, 20:15
Works Experience Namhla Hill
I would register my frustration and disappointment of Experian SA. The poor service begins with calling them, it takes about 20 minutes before a call is answered, I had lodged a dispute on my credit score on the 5th of April 2024, Namhla Hill (Jira) is the consultant that attended to it, or rather that did not attend to it. No investigation done to verify the truthfulness of the information. No credible evidence provided as per the NCR rules.Could someone please attend to my query please.
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Replies (4)PM
Pheello M's updateReviewer Update
18 Apr 2024, 10:20Please resolve asap
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Pheello M's update18 Apr 2024, 10:20
Reviewer Update
Please resolve asap
Experian SA's replyOfficial
18 Apr 2024, 13:27Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply18 Apr 2024, 13:27
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
PM
Pheello M's updateReviewer Update
21 Apr 2024, 11:10To this day no consultant has been in touch with me.
PM
Pheello M's update21 Apr 2024, 11:10
Reviewer Update
To this day no consultant has been in touch with me.
PM
Pheello M's updateReviewer Update
23 Apr 2024, 10:47Good day.
Below was your reply to me on the 18th April 2024
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
You are full of lies as Customer Relations Centre.
You did not get in touch with me as per your response.
So how do I trust you that my matter is escalated or even being attended to.
Below was your reply to me on the 18th April 2024
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
You are full of lies as Customer Relations Centre.
You did not get in touch with me as per your response.
So how do I trust you that my matter is escalated or even being attended to.
PM
Pheello M's update23 Apr 2024, 10:47
Reviewer Update
Good day.
Below was your reply to me on the 18th April 2024
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
You are full of lies as Customer Relations Centre.
You did not get in touch with me as per your response.
So how do I trust you that my matter is escalated or even being attended to.
Below was your reply to me on the 18th April 2024
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
You are full of lies as Customer Relations Centre.
You did not get in touch with me as per your response.
So how do I trust you that my matter is escalated or even being attended to.