WHY IS EXPERIAN A CREDIT BUREAU?? THEY DONT ATTEND TO SUPPORT QUERIES!

a year waiting for a phone call, Made time to phone them on a daily basis, never got an answer, why do they have phones if they dont answer it? Still awaiting feedback... they say 2 days ive been waiting a year for them to update my profile, can not believe that we have credit bureaus that are so *********** and that nobody there actually does do work in a day. JULLE IS GEMORS JULLE ***KIN *******!