WHY DO WE HAVE TO BE AT THE MERCY OF THESE *********** IDIOTS?????

I have been through hell and back with Experian SA - Clearscore. I've had to fight for them resolve a dispute logged over 2 months ago. I have proof of documents sent to Experian SA by the disputed credit provider three weeks before they could resolve the dispute, and that was only because I hounded them to get this resolved.

My dispute was resolved one day before the new report came out and I specifically asked for the new score to reflect as the dispute took just about two months to resolve as opposed to 20days.

To my horror, my score has not yet been updated. I had enquiries done which resulted in rejected finance applications due to Experians' highly *********** buffoons.

Please refer to below response from Experian when i demanded my updated score and my subsequent response :-

EZA consumer 1:58 PM (38 minutes ago) to me

Good day

Clearscore run a process with Experian where a consumers credit profile will only be updated once a month. In other words if a consumer applies for their report on the 7th of the month, then the consumer will only receive an updated report on the 7th of the following month. The reports are date stamped as such to avoid confusion.

Hope that makes sense.

Regards,

Consumer Care Team

nazeer khan 2:27 PM (9 minutes ago) to EZA

Hi,

No it does not.

The dispute was resolved one day before the new report came out. I had already waited about 2 months for this dispute to be resolved.

I am in the midst of purchasing a vehicle and my score will keep dropping as enquiries are done and the updated score does not reflect.

This is absolute bull**** and I will be taking this up with my lawyers, reporting it to Ombudsman and actively rolling out a petition against Experian and its subsidiaries should you not comply with the below :-

- I want my updated score on email right now, even if it only reflects on clearscore next month.

- I want your response to the above right now. I will not wait another day for this **** to continue!!!!!!.

Regards

Nazeer Khan