YB
Yaseen B

1 reviews | Active since Feb 2010

17 Jun 2022, 11:55

What a gemors company!!!!!

These people belong in government. Never has a more useless bunch been charged with safeguarding people's critical financial information. These buffoons are the reason I cannot get my home loan approved. I have sent them a proof of settlement letter more than twice. I have tried calling all the numbers on their *** website AND emailed them more times than what I can recall. You should be ashamed of yourselves for creating havoc in consumers' lives, especially with folks struggling to get by under these trying times. How the hell did you end up with the right to manage such important information when you can't even manage your way out of a wheel bin. You ****ing suck!!!

0
Replies (3)
YB
Yaseen B's update17 Jun 2022, 16:30
Reviewer Update
Get it done! It's been months and all you do is tell me the issue is being investigated! Why in the world would I not pay a meagre R200 balance on a loan of thousands of rands? In case you numb nuts are looking in the wrong place, I am referring to the Nimble Smart Advance Loan with reference 636272 that's on my record. Get it off my record so I can get on with my life, you bunch of *****s!
YB
Yaseen B's update20 Jun 2022, 09:45
Reviewer Update
Correspondence with Smart Advance (Nifty Credit) regarding the buffoons at Experian.

"Hello,
I need assistance with getting Experian to remove this account from my credit profile.
These people seem to have no idea what they are doing and I logged a complaint with the ombudsman and am engaging them via Hello Peter.
According to these buffoons, Smart Advance (Nifty Credit) did not provide them with the paid up letter that was sent to me by Mareece. I can, however, see that 636272 was removedfrom my Transunion account, but notice a history of not removing old accounts by Experian. I am one of many people who are being treated like **** by these *****s.
Can someone please let these idiots know that 636272 has been paid up and ask them to remove it. I know that you have provided the information required but unfortunately these people are grossly *********** and I am not getting anywhere with them.
Yaseen Burt

YB
Yaseen B's update29 Jun 2022, 11:09
Reviewer Update
So the mentioned account has been removed. I am keeping an eye on how this will affect my credit profile over the coming weeks. The ombudsman has also advised that they will keep an eye on things on my behalf.

However, I am not satisfied that Experian has consumers' best interests at heart and am considering involving the Public Protector and bring to its attention the countless consumers who have complained on Hello Peter about this company's conduct.

I am far from alone in this experience and will attempt to reach out to others and bring about a co-ordinated effort to get Experian to deal with consumers with the regard and respect we all deserve.

Time to shape up, Experian.