Violation of my credit information you are unable to report

Dear Experian and Compuscan

Tell me for how long should I keep logging in DISPUTES?

I LOGGED A DISPUTE ABOUT 2 DMC ACCOUNTS REFLECTING INCORRECTLY ON MY PROFILE YET NOTHING IS BEING DONE ABOUT IT. I HAVE STATED THAT THE TOW DMC ACCOUNTS REFLECTING HAVE BEEN DUBLICATED AS TOO ONE OF THEM DMC90 HAS PRESCRIBED AND THE OTHER IS A DUBLICATE, HOW CAN YOU POSSIBLY ALLOW COMPANIES TO FLAG INCORRECT CREDIT INFORMTION ON A CONSUMERS PROFILE? ISN'T THIS VILOATION OF MY CONSTITUTIONAL RIGHT? DMC KNOWS VERY WELL THAT I NEVER HAD TWO ACCOUNTS BOUGHT BY THEM FROM ANY CREDITOR I SEE THWY HAVE FLAGED AN ACCOUNT OF R 2 550.00 WHICH THIS IS TOTALLY WRONG I DO NOT HAVE THIS INFORMTION WHICH I CAN ASSURE YOU THAT THEY ARE REFERRING TO THE HOMECHOICE ACCOUNT THAT I HAVE RAISED PRESCRIPTION ON. PLEASE REGTIFY THIS AS I HAVE BEEN LOGGING DISPUTES WITH YOU WITH NO RESPONSE FROM YOU. ALSO ONE OF THE OTHER ACCOUNTS WHICH I HAVE LOGGED A DISPUTE ABOUT IS MY CREDITWORTH ACCOUNT TELL ME AS TOO WHY ARE YOU GUYS REFUSING TO REMOVE IT EVEN THOUGH I HAVE PROVIDED YOU GUYS WITH A PAID UP LETTER DATED THE 26TH OCTOBER. MY ID NUMBER *** PLEASE ASSIST AS I HAVE LOOGED DISPUTES WITH NO ASSISTANT I CAN BE REACHED ON *** this is the response I am still getting even after numerous disputes I have looged

Good day,

Please note the dispute has been logged and is under investigation. We will advise once the investigation is completed.

Kindly take note that it is advisable for the consumer not to request for any credit while the dispute is under investigation as the request might be declined.

Should you wish to discuss any of the content of this communication, please be advised that any of our Consumer Relations Consultants would be happy to assist.

Kind regards, Customer Relations Centre |Consumer Care Consultant Experian House, 3 Neutron Avenue, Techno Park, Stellenbosch,7600

ID Number : ***

Contact Number : ***

Full Name : THABANG KOLA

Email : ***

Dispute Location: Accounts

Dispute Description: Account Settled

Dispute Details: Dear Experian/Compuscan Please find attached paid up letter for my Creditworth Financial Services account. Kindly assist to update it to paid up and closed as per attached paid up letter. Kind regards Thabang Kola

Disputed Account Name and Number: CREDITWORTH FINANCIAL SERVICES - 85-124

and the below was on the 6th of November yet nothing has been Done

—-—-—-— Reply above this line. Good day

We have logged a dispute with our disputes department to investigate the matter.

Your Dispute reference number/s is: ELM***

As per the NCA, we have 20 business days to investigate and close your dispute.

Please note that we will flag your disputed account on your credit report; this could affect your application for further credit until the dispute has been resolved.

We will notify you once your dispute has been resolved.

When communicating or following up on your email or dispute, please reply to this email and do not create a new email.

Kind regards, Customer Relations Centre |Consumer Care Consultant Experian House, 3 Neutron Avenue, Techno Park, Stellenbosch,7600 Tel: +***5 www.experian.co.za Experian This e-mail (including attachments) is subject to the email disclaimer published on our website. National Credit Regulator (NCR) Credit Bureau Registration No NCRCB16.

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