GN
Gerrit N

1 reviews | Active since Nov 2018

07 Oct 2020, 08:44

VERY POOR SERVICE

I wish Experian can learn by Transunion. Experian service are slow to get any feedback from them

I send them numerous emails to take off 2 x Judgement, which is Shoprite Checkers/ Rainbow Finance as i paid them in full . i started from the 21 Sept 2020 and they apparently only received on the 29th Sept 2020. I also ask them to take off a Payment history from MBD Legal collection as that is prescribed debt as they not allowed to put me on Experian as a slow payer nor i owe that company nothing , but that company listed me on my Payment profile.

Please learn from TRANSUNION as they help me quick and everything was sorted and i Handled Transunion and Experian on the same time. My Transunion Credit report is sorted and im Happy!!!!!!

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Replies (1)
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Gerrit N's update19 Oct 2020, 10:38
Reviewer Update
They Did assist me on The Judgement to be removed but not assisted on MBD Payment History as mentioned above. im trying since this morning to give them a call, one lady assist me but SE WAS ABSOLUTELY NO HELP!!!!!!

Connection of the MBD Legal Collectors list me on Experian as Payment History which i contacted Experian to dispute it as its Prescribed Debt. I also made contact to the Credit Ombudsman and they assisted me which MBD send me a Letter to confirm that they will not collect it and they will update Credit Bureau.

I want this matter be sorted and to take off the Dispute as i have the Document for proof from the MBD.

I need assistance URGENTLY as im in the process to buy a House but Experian keeping me behind. AGAIN THANKS FOR TRANSUNION !!!!!!!!!!!