Very disappointing and not updating credit report even when Creditor send them paid up letter

I have been fighting the same battle with Experian regarding the report they have on me. They are the only bureau which has not updated my JET Store account which I fully paid in March, other bureaus have updated accordingly.

Edcon has confirmed that they have sent Experian an email to update several time but to date, they have not done so.

It is so frustrating even when you call them they will give you an unnecessary lecture but not updating your profile. They told me it takes 7days to update and it been more than 7 days actually its been months.