VERY BAD SERVICE AT EXPERION CREDIT BUREAU CALL CENTRE

<p>I had a very bad experience with experion credit bureau call centre. Our attorneys emailed Rehabilitation documents to them on 24th April 2017. I was told on 11th may by a call centre person that the documents will be loaded by 17th May. Now, when I called them on 20th May to check if they have loaded our Rehabilitation documents on their system the person in call centre cannot find the documents.From 15th May to 20th May I have spoken to three different people in the call centre in this week and all three of them have no idea of what Iam talking about. They don't give reference number for the query and every time you get through new person who has no clue as to what I am talking about. I am sure being a credit bureau they should improve their systems and have better qualified people to deal with peoples queries. </p> <p> </p>