Very angry client

I would like to take the opportunity to tell the whole of South Africa that Experian SA I hell bent on destroying our lives in this country. This is really infringing on our customer rights I have an account that was paid if full end of April 2024, at that time the creditor had sent an update that I paid the account it must be closed it was not done, and I called and logged a query with them around August it was updated the sent me a credit report stating that it was closed, for some reason a few days later it was reopened they claim that the creditor reopened it, mind you I'm in constant contact with the creditor and they didn't do such. after that was open again a consultant by the name Mawusakhe Nkowane from *** sent an email to the creditor to find out if the account was fully paid he was given feedback that it is fully PAID UP on the 30th April 2024 they then went on and reopened the account , I called again and spoke to a Lesego at customer service which then said its a reload she will have it sorted I waited with not luck a few days later called again and spoke to a Manager called Debbie at customer care and she told me there is nothing she can do its an issue with the DATA TEAM she gave an email address ***, today they ask me to log another dispute how when they have done nothing with the previous cases I have a multiple reference and case numbers here and still I need to log another one what the hell is happening with this company such incompetence, Experian wants the creditor to open a file again which will reopen this account with other bureaus how far is that, I spoke to Debbie again today she says she does not have access to the data team how possible is that and she said there is nothing she can do I might as well go to NCR

Experian is messing my life I've tried so hard to get my life back together but this institution is failing and from what I've read I'm not the only one.

They keep telling to log a query or case without resolving the ones I've opened the last one was 26 September 2024 no feedback to date until I call myself.

Customer care service desk Investigations data team (this are the ghost ones that can't be reached in anyway)

This are all involved but no resolution for me:(

:(:(:(