1 reviews | Active since Jul 2012
Utter Disgrace
I have never experienced such abysmal service in my life. For the past two months, I've been tirelessly emailing Experian to rectify an erroneous judgment on my credit profile. Despite providing all necessary documentation, including proof of settlement, Experian has proven to be utterly ***********.
Their negligence continues as they refuse to remove it from my credit profile. While other credit bureaus promptly corrected their records, Experian seems to relish in maintaining erroneous information.
Their so-called customer service agent, Puletso, is a disgrace to the profession. *********** and unhelpful, Puletso Manganeng embodies Experian's utter disregard for customer satisfaction. Despite numerous attempts to resolve the issue, all I've received from Experian is a runaround and excuses.
Even after providing them with a paid-up letter and copies of identification, Experian remains steadfast in their incompetence. It's evident that they lack the necessary expertise and commitment to fulfill their obligations.
In summary, dealing with Experian has been a nightmare. Their inability to address even the simplest of disputes reflects poorly on their professionalism and integrity. Save yourself the headache and avoid Experian at all costs. They are beyond useless.
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
