NM
Nkhensani M
1 reviews | Active since Jun 2024
13 Nov 2024, 21:42
Useless
4 Months later a dispute has not being resolved. I have 2 paid up letters from 1 credit provider. Maybe because I am black because I have a colleague who did not experience this. While we had the same problem
If you want us to pay you to remorse the adverse account let us know because I have request 4 times that the account be removed to no avail
Paid up letter received and experian confirm that MTN has closed the account.
Helpful (0)
Replies (5)0
Replies (5)NM
Nkhensani M's updateReviewer Update
13 Nov 2024, 21:58I honesty do not think your staff understand, what’s happening. You cannot removed or delete and account for time and it reappears again.
What is it’s that other bureaus are doing but you can’t do.
What is it’s that other bureaus are doing but you can’t do.
NM
Nkhensani M's update13 Nov 2024, 21:58
Reviewer Update
I honesty do not think your staff understand, what’s happening. You cannot removed or delete and account for time and it reappears again.
What is it’s that other bureaus are doing but you can’t do.
What is it’s that other bureaus are doing but you can’t do.
NM
Nkhensani M's updateReviewer Update
13 Nov 2024, 22:08All bureaus have removed the account. But your staff claim reloads
NM
Nkhensani M's update13 Nov 2024, 22:08
Reviewer Update
All bureaus have removed the account. But your staff claim reloads
NM
Nkhensani M's updateReviewer Update
13 Nov 2024, 22:40You removed the account and credit score drop by 7 points. Now that you have reinstated the account why are not doing the same with the score
NM
Nkhensani M's update13 Nov 2024, 22:40
Reviewer Update
You removed the account and credit score drop by 7 points. Now that you have reinstated the account why are not doing the same with the score
Experian SA's replyOfficial
14 Nov 2024, 08:34 Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply14 Nov 2024, 08:34
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
NM
Nkhensani M's updateReviewer Update
23 Nov 2024, 19:45Experian matter still not resolved. I have never seen people who don’t take their work serious like you
NM
Nkhensani M's update23 Nov 2024, 19:45
Reviewer Update
Experian matter still not resolved. I have never seen people who don’t take their work serious like you