Urgently awaiting a response

<p>Vodacom have advised me to contact Experian as I am unable to take out an additional service with them for a reason I am unaware of. I would like to know what the reason is but I cannot get through to Experian. I have sent several e-mails and I have phoned several times, and no one replies or answers. Does anyone work there, and can someone help me? This is my name being tarnished for whatever reason, and I would like to get this sorted out urgently.</p>