AG
Angelique G

1 reviews | Active since May 2021

12 May 2021, 09:37

Urgent assistance would be appreciated

@Experian

Good Day, I urgently require assistance re: Credit Report my score in particular, on the 15th of April i received my Experian Credit report indicating my current score and base on that i proceced with my Homeloan application, however on the 10th of May another Experian report was pulled and my score dropped with 52 point within a space of 3 weeks, my concern comes when " My credit check( actually Compuscan but powered by experian) , Clear Score, Kudough and a few other areas where one is also able to obtain your credit score are all reflecting the same , However My Credit Expert (Experian), is the one that dropped by score with 52points. Please i need calrity on this matter as its blocking my application and I urgently need to get it resolved.

I have been calling Experian since Monday and at some stage i was holding for over 2hrs, all i get is Due to high volume of calls, you are expected to email EZA...I have done that and still no feedback.

0
Replies (1)
Experian SA
Experian SA's reply13 May 2021, 08:46
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Customer Relations Centre