SC
Soshaan C

1 reviews | Active since May 2020

28 Jan 2021, 00:26

Upset and disgusted please boycott Experian

Here I go again can someone please explain to me why my Compuscan is still not updated.

Im fully aware that u guys jave taken over Compuscan and have merged.

As such, this was the excuse given to me on my last call from u guys explaining that because u havemt merged yet my account was not updated.

Okay not comsumers problem and actualy disguwting to say the least. I sent my proof of payment and was told that the Bayport still needs to be contacted.

Well i suppose a paid up letter means nothing. And since u as Experian jas now taken over compuscan and u have updated my cresit report because Bayport notified u the account was settled and is closed.

I do not see how in the hell u coulsnt use the same information to update my credit with Compuscan because u guys are now technically one.

I am suprised at the level of ignorance u employ honestly please call me and i want this sorted.

I have had contact with Bayport complaints team who has confirmed and sent me proof that theu jave sent a request to all credit bureus to update my credit.

Kindly please do the job u get paid to do respectively. You guys have no idea how u keeping me bqck from moving forward with my kids.... I think its heartsore and wrong in so many levels and am very certain that you as a human being would have felt the same jad u been in my situation.

Please show some compassion and take pride in what you do.

I will put this on Twitter amd as I work for a UK company called Britishgas I will be sure to make ur name filthy as far as abroad trust me I jave the power to.

If i do not get a response in 24 hours im. Taking this with my lawyers NCR and writing to Experians directors on there twitter page coz i had enough.

I want my credit report updated immediately and will not accept any excuses and get a manager in your complaints team to call me please

0
Replies (5)
SC
Soshaan C's update29 Jan 2021, 10:20
Reviewer Update
Am i getting a response today? Let me know because i wont stop until someone decides to do there jobs the way there were trained too and get paid for.
Experian SA
Experian SA's reply29 Jan 2021, 10:59
Official
Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Consumer Care Team

SC
Soshaan C's update29 Jan 2021, 15:04
Reviewer Update
Thank you but im still waiting for a call

SC
Soshaan C's update29 Jan 2021, 15:11
Reviewer Update
If you do decide to not contact me its okay I have sent Marks Wells who is your chief customer officer at Experian and if you think this is a joke this is his email *** and i am also emailing every director of experian on every level so they kmow how disgusting you are
SC
Soshaan C's update01 Feb 2021, 11:31
Reviewer Update
Okay i want to know if im going to get a response or not because i was told early the morning on 29th that someine will call me...

Today is the 1st and i still didnt get a promissed call or even an email.