nM
nyiko M
1 reviews | Active since May 2013
19 Sept 2020, 14:02
Updating Debt review payment history
I received my clearance certificate for Debt review in July 2020 already and this was sent to all credit bureaus. The flag was cleared and my payment history was updated with other Credit bureaus except Compuscan.
Compuscan only removed the flag on my profile without updating the payment history for those accounts which were under debt review. Now this affecting my ability to apply for finance anywhere. It is frustrating honestly.
Can anyone from Compuscan do something about this please.
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Replies (2)
Experian SA's replyOfficial
01 Oct 2020, 12:24Good day Nyiko
Our apologies for the late response.
Our consumer care team confirmed that a dispute has already been logged on the 23rd September and is currently in progress. As soon as it has been resolved we will notify you.
Kind Regards,
Our apologies for the late response.
Our consumer care team confirmed that a dispute has already been logged on the 23rd September and is currently in progress. As soon as it has been resolved we will notify you.
Kind Regards,
Experian SA's reply01 Oct 2020, 12:24
Official
Good day Nyiko
Our apologies for the late response.
Our consumer care team confirmed that a dispute has already been logged on the 23rd September and is currently in progress. As soon as it has been resolved we will notify you.
Kind Regards,
Our apologies for the late response.
Our consumer care team confirmed that a dispute has already been logged on the 23rd September and is currently in progress. As soon as it has been resolved we will notify you.
Kind Regards,
nM
nyiko M's updateReviewer Update
02 Oct 2020, 10:58I have checked my report and it shows as resolved but my history has not been updated. I have opened an official complaint with the NCR because this is unacceptable.
nM
nyiko M's update02 Oct 2020, 10:58
Reviewer Update
I have checked my report and it shows as resolved but my history has not been updated. I have opened an official complaint with the NCR because this is unacceptable.