Update your sustem

I paid up the account in February and had to report the company on hello peter before you could update on your system. After that it was updated For some time and then started showing that i still owe and i enquired with Select Capital which updated from their side last week. When i checked after 3 days the system was showing that i am still owing. I tried calling you today and i waited for about 2 hours and no one answered the phone. Can you update the system as this is messing up my credit record.