AMM
A.L MOQOBOKO MOQOBOKO
1 reviews | Active since Dec 2021
19 Apr 2022, 12:34
Update my profile I've paid my accounts and sent you paid up letters even NDA sent you my paid up letters
Bad Service, Disgusting service
It's been months now I've been calling, sending them emails no response and even sent them paid up letters so that they can update on their system but still to date nothing, my accounts are still showing unpaid even though they are all paid up.
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Replies (5)0
Replies (5)AMM
A.L MOQOBOKO MOQOBOKO's updateReviewer Update
20 Apr 2022, 09:25Don't tell me your agent responded to my ticket number, you've been saying that for 4 months. All i want is for you to UPDATE my credit profile, why don't your customer service pick up the phone and call me like I've been calling you, emailing you for the past 4 months and not getting any help.
AMM
A.L MOQOBOKO MOQOBOKO's update20 Apr 2022, 09:25
Reviewer Update
Don't tell me your agent responded to my ticket number, you've been saying that for 4 months. All i want is for you to UPDATE my credit profile, why don't your customer service pick up the phone and call me like I've been calling you, emailing you for the past 4 months and not getting any help.
AMM
A.L MOQOBOKO MOQOBOKO's updateReviewer Update
20 Apr 2022, 10:06Please inform your team leader that the documents requested have been sent to her and to confirm receipt
AMM
A.L MOQOBOKO MOQOBOKO's update20 Apr 2022, 10:06
Reviewer Update
Please inform your team leader that the documents requested have been sent to her and to confirm receipt
AMM
A.L MOQOBOKO MOQOBOKO's updateReviewer Update
20 Apr 2022, 13:36Please tell your team leader Leah Ramoroka that I'm still waiting for response, i sent the documents at 10:00 in the morning now it's lunch time no feedback and you said will provide feedback shortly what's did you mean by shortly how long more should i wait, i waited 4 months for this to be done and your still telling me you'll get back to me shortly, someone there isn't doing their job i hope your management is screening these chats.
AMM
A.L MOQOBOKO MOQOBOKO's update20 Apr 2022, 13:36
Reviewer Update
Please tell your team leader Leah Ramoroka that I'm still waiting for response, i sent the documents at 10:00 in the morning now it's lunch time no feedback and you said will provide feedback shortly what's did you mean by shortly how long more should i wait, i waited 4 months for this to be done and your still telling me you'll get back to me shortly, someone there isn't doing their job i hope your management is screening these chats.
AMM
A.L MOQOBOKO MOQOBOKO's updateReviewer Update
22 Apr 2022, 10:39Leah sent email to *** and we responded from email of *** on Tuesday with the documents she asked for on her mail, and told you this, to tell her to check those emails with reference experian-75051, And you are only telling me this now, after 4 days that Leah has received the email????? Your custoner service is pathetic!!!!!!! Can someone higher than you to please contact me,because someone there is not doing their job!!!!!!!!
AMM
A.L MOQOBOKO MOQOBOKO's update22 Apr 2022, 10:39
Reviewer Update
Leah sent email to *** and we responded from email of *** on Tuesday with the documents she asked for on her mail, and told you this, to tell her to check those emails with reference experian-75051, And you are only telling me this now, after 4 days that Leah has received the email????? Your custoner service is pathetic!!!!!!! Can someone higher than you to please contact me,because someone there is not doing their job!!!!!!!!
AMM
A.L MOQOBOKO MOQOBOKO's updateReviewer Update
28 Apr 2022, 13:01'Leah Ramoroka' it's very funny that you say you didn't receive the documents but you're responding from the same 2 different emails that sent you the documents that you claim you didn't receive!!! YOU GUYS ARE A MICKEY MOUSE COMPANY SERIOUSLY!!!! Leah does this make sense to you?? because it really doesn't make sense to me, that you are responding to the same e mails but you didn't receive the documents????? So, who's fooling who here??????
AMM
A.L MOQOBOKO MOQOBOKO's update28 Apr 2022, 13:01
Reviewer Update
'Leah Ramoroka' it's very funny that you say you didn't receive the documents but you're responding from the same 2 different emails that sent you the documents that you claim you didn't receive!!! YOU GUYS ARE A MICKEY MOUSE COMPANY SERIOUSLY!!!! Leah does this make sense to you?? because it really doesn't make sense to me, that you are responding to the same e mails but you didn't receive the documents????? So, who's fooling who here??????