UPDATE MY PROFILE

Item: Experian SA
Rating: 1
Author: Sharnay N

on Friday 20/11/2020 I wrote a review with regards to my profile being updated. Monday 23/11/2020 I received email stating my query is resolved and I responded that not all updates were completed. since then no response.

this is going on since 08/10/2020. i am really tired of all this back and forth.

I was advised by Leah that Kimesha Petersen is to update my scores but I am unable to reach any one on the phone.

why not do what is required? why update some of it of leave the rest

please update!!!! reference no. CB201172

reference number with ombudsman CIO/***

Helpful (0)

Replies (1)

Experian SA's replyOfficial

25 Nov 2020, 09:37

Good Day, Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards, Consumer Care Team

Experian SA's reply25 Nov 2020, 09:37

Official

Good Day, Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards, Consumer Care Team