Update my principal information

I don't like dealing with this company. You can guys can learn alot from transunion. Your systems is useless. I phoned your call centre to simply update me details. On my principal information. There's 2 incorrect companies where im listed has an active director when ive resigned from. On cipc it clearly shows im no longer active on those company. I spoke to a consultant named Jaque who assured me this would be taken care of has its not a dispute. Just an update of personal information. I then send an email to *** no receipts were issued. No reference numbers. Please just stop making things so complicated. And help your everyday customers.