UPDATE MY INFORMATION
Can you please help update my FINCHOICE AFRICA MOBIMONEY acc to a CLOSED status it has been changed to a closed acc from the 1st of feb 2022 on CREDIT CHECK
But has never been updated on CREDIT EXPERT AS A CLOSED ACCOUNT
Been ASKING SINCE FEBRUARY JUST FOR A SIMPLE ACCOUNT TO BE UPDATED AS CLOSED ON CREDIT EXPERT
I REALLY JUST WANT INFORMATION TO BE UPDATED THE INFORMATION WAS SENT BY THE CREDIT PROVIDER AND NOTHING WAS UPDATED
Helpful (0)
Replies (7)0
Replies (7)'s updateReviewer Update
20 Jun 2022, 13:43Customer services does not read your emails they just respond with "Good dayThank you for your email . Kindly provide us with the following documents in order to log a dispute : • Copy of your ID• Proof of residence not older than 3 months Please resend all requested documents accompanied by the paid up letters in order for the request to be actioned accordingly."
I NEVER SAID I WANT TO RAISE A DISPUTE JUST SHOWS YOU THAT NOBODY READS THE EMAIL TO SEE WHAT I AM ACTUALLY ASKING FOR
I NEVER SAID I WANT TO RAISE A DISPUTE JUST SHOWS YOU THAT NOBODY READS THE EMAIL TO SEE WHAT I AM ACTUALLY ASKING FOR
's update20 Jun 2022, 13:43
Reviewer Update
Customer services does not read your emails they just respond with "Good dayThank you for your email . Kindly provide us with the following documents in order to log a dispute : • Copy of your ID• Proof of residence not older than 3 months Please resend all requested documents accompanied by the paid up letters in order for the request to be actioned accordingly."
I NEVER SAID I WANT TO RAISE A DISPUTE JUST SHOWS YOU THAT NOBODY READS THE EMAIL TO SEE WHAT I AM ACTUALLY ASKING FOR
I NEVER SAID I WANT TO RAISE A DISPUTE JUST SHOWS YOU THAT NOBODY READS THE EMAIL TO SEE WHAT I AM ACTUALLY ASKING FOR
's updateReviewer Update
20 Jun 2022, 13:47I WANT TO UPDATE MY INFORMATION PLEASE HELP CAN SOMEONE PLEASE READ MY EMAILS AND HELP UPDATE MY INFORMATION ON " EXPERIAN CREDIT EXPERT AND CREDIT CHECK"
PLEASE HELP
PLEASE HELP
's update20 Jun 2022, 13:47
Reviewer Update
I WANT TO UPDATE MY INFORMATION PLEASE HELP CAN SOMEONE PLEASE READ MY EMAILS AND HELP UPDATE MY INFORMATION ON " EXPERIAN CREDIT EXPERT AND CREDIT CHECK"
PLEASE HELP
PLEASE HELP
's updateReviewer Update
21 Jun 2022, 14:27GOING TO MY LAWYERS WITH U
I NEVER ASKED TO LOG A DISPUTE IM CONTACTING MY LAWYERS FOR YOUR COMPANY ASKED FOR INFORMATION TO BE UPDATED AND THIS LADY "CONSTANCE SKOSANA SEND THIS EMAIL BELOW
"Good day
We have logged a dispute with our disputes department to investigate the matter.
Your Dispute reference number/s is: CS**********1-CD251817
As per the NCA, we have 20 business days to investi
's update21 Jun 2022, 14:27
Reviewer Update
GOING TO MY LAWYERS WITH U
I NEVER ASKED TO LOG A DISPUTE IM CONTACTING MY LAWYERS FOR YOUR COMPANY ASKED FOR INFORMATION TO BE UPDATED AND THIS LADY "CONSTANCE SKOSANA SEND THIS EMAIL BELOW
"Good day
We have logged a dispute with our disputes department to investigate the matter.
Your Dispute reference number/s is: CS**********1-CD251817
As per the NCA, we have 20 business days to investi
's updateReviewer Update
22 Jun 2022, 11:52What is this file name that you are referring to? I dont know what the credit provider send to you I really dont know to be honest I have never used the Finchouce Africa Mobimoney acc it was just opened when I app**** for the loan by finchoice so it was never used I dont know what file name you are looking for The provider has sent an email saying you must up date it to closed but now file names are being requested from EXPERIAN what are you looking for I dont know what you talking about
I just asked the provider to send you information to update my Finchoice Africa Mobimoney acc as a closed acc what is the problem on your side? The provider has send the information so what is the problem
First it was said call the provider to send the information needed to update the status to closed now the information was send but now EXPERIAN IS LOOKING FOR A FILE NAME that I dont know about WHAT IS THE PROBLEM WITH EXPERIAN MY INFORMATION IS NOW TO DIFFICULT TO UPDATE I CALL THE CALL CENTRE BUT NOBODY ANSWERS MY PHONE CALLS
Tania Reynecke
I just asked the provider to send you information to update my Finchoice Africa Mobimoney acc as a closed acc what is the problem on your side? The provider has send the information so what is the problem
First it was said call the provider to send the information needed to update the status to closed now the information was send but now EXPERIAN IS LOOKING FOR A FILE NAME that I dont know about WHAT IS THE PROBLEM WITH EXPERIAN MY INFORMATION IS NOW TO DIFFICULT TO UPDATE I CALL THE CALL CENTRE BUT NOBODY ANSWERS MY PHONE CALLS
Tania Reynecke
's update22 Jun 2022, 11:52
Reviewer Update
What is this file name that you are referring to? I dont know what the credit provider send to you I really dont know to be honest I have never used the Finchouce Africa Mobimoney acc it was just opened when I app**** for the loan by finchoice so it was never used I dont know what file name you are looking for The provider has sent an email saying you must up date it to closed but now file names are being requested from EXPERIAN what are you looking for I dont know what you talking about
I just asked the provider to send you information to update my Finchoice Africa Mobimoney acc as a closed acc what is the problem on your side? The provider has send the information so what is the problem
First it was said call the provider to send the information needed to update the status to closed now the information was send but now EXPERIAN IS LOOKING FOR A FILE NAME that I dont know about WHAT IS THE PROBLEM WITH EXPERIAN MY INFORMATION IS NOW TO DIFFICULT TO UPDATE I CALL THE CALL CENTRE BUT NOBODY ANSWERS MY PHONE CALLS
Tania Reynecke
I just asked the provider to send you information to update my Finchoice Africa Mobimoney acc as a closed acc what is the problem on your side? The provider has send the information so what is the problem
First it was said call the provider to send the information needed to update the status to closed now the information was send but now EXPERIAN IS LOOKING FOR A FILE NAME that I dont know about WHAT IS THE PROBLEM WITH EXPERIAN MY INFORMATION IS NOW TO DIFFICULT TO UPDATE I CALL THE CALL CENTRE BUT NOBODY ANSWERS MY PHONE CALLS
Tania Reynecke
's updateReviewer Update
22 Jun 2022, 13:00I have received this email "Good day,Thank you for your enquiry.Your profile has already been updated.Kindly note that the account is already updated as it is reflecting a paid up/ closed status with no arrears and no installment reflecting."
My account does not reflect as CLOSED ON CREDIT EXPERT PLEASE ASSIST CAN SOMEONE CALL ME ON ***
My account does not reflect as CLOSED ON CREDIT EXPERT PLEASE ASSIST CAN SOMEONE CALL ME ON ***
's update22 Jun 2022, 13:00
Reviewer Update
I have received this email "Good day,Thank you for your enquiry.Your profile has already been updated.Kindly note that the account is already updated as it is reflecting a paid up/ closed status with no arrears and no installment reflecting."
My account does not reflect as CLOSED ON CREDIT EXPERT PLEASE ASSIST CAN SOMEONE CALL ME ON ***
My account does not reflect as CLOSED ON CREDIT EXPERT PLEASE ASSIST CAN SOMEONE CALL ME ON ***
's updateReviewer Update
22 Jun 2022, 13:18My account does not reflect as closed account on CREDIT EXPERT REPORT "FINCHOICE AFRICA MOBIMONEY"
PLEASE ASSIST I DONT WANT TO RAISE A DISPUTE
THE CREDIT PROVIDER HAS SENT INFORMORTION TO UPDATE FINCHOICE AFRICA MOBIMONEY TO BE UPDATED AS A CLOSED ACCOUNT EMAILS HAVE BEEN SENT THAT IT IS REFLECTING AS CLOSED BUT AS YOU CAN SEE ON THE ATTACHED THIS ACCOUNT HAS NOT BEEN UPDATED
CREDIT CHECK HAS UPDATED IT AS A CLOSED ACC IN FEBRUARY 2022 ALREADY BUT YET CREDIT EXPERT HAS NOT BEEN UPDATING THE INFORMATION
EXPERIAN HAS BEEN SEND THE SAME INFORMATION YET EXPERT REPORT WAS NEVER UPDATED
WHAT SEEMS TO BE THE PROBLEM AS THE SAME INFORMATION WAS SEND TO UPDATE THE ACC TO CLOSED
PLEASE ASSIST I DONT WANT TO RAISE A DISPUTE
THE CREDIT PROVIDER HAS SENT INFORMORTION TO UPDATE FINCHOICE AFRICA MOBIMONEY TO BE UPDATED AS A CLOSED ACCOUNT EMAILS HAVE BEEN SENT THAT IT IS REFLECTING AS CLOSED BUT AS YOU CAN SEE ON THE ATTACHED THIS ACCOUNT HAS NOT BEEN UPDATED
CREDIT CHECK HAS UPDATED IT AS A CLOSED ACC IN FEBRUARY 2022 ALREADY BUT YET CREDIT EXPERT HAS NOT BEEN UPDATING THE INFORMATION
EXPERIAN HAS BEEN SEND THE SAME INFORMATION YET EXPERT REPORT WAS NEVER UPDATED
WHAT SEEMS TO BE THE PROBLEM AS THE SAME INFORMATION WAS SEND TO UPDATE THE ACC TO CLOSED
's update22 Jun 2022, 13:18
Reviewer Update
My account does not reflect as closed account on CREDIT EXPERT REPORT "FINCHOICE AFRICA MOBIMONEY"
PLEASE ASSIST I DONT WANT TO RAISE A DISPUTE
THE CREDIT PROVIDER HAS SENT INFORMORTION TO UPDATE FINCHOICE AFRICA MOBIMONEY TO BE UPDATED AS A CLOSED ACCOUNT EMAILS HAVE BEEN SENT THAT IT IS REFLECTING AS CLOSED BUT AS YOU CAN SEE ON THE ATTACHED THIS ACCOUNT HAS NOT BEEN UPDATED
CREDIT CHECK HAS UPDATED IT AS A CLOSED ACC IN FEBRUARY 2022 ALREADY BUT YET CREDIT EXPERT HAS NOT BEEN UPDATING THE INFORMATION
EXPERIAN HAS BEEN SEND THE SAME INFORMATION YET EXPERT REPORT WAS NEVER UPDATED
WHAT SEEMS TO BE THE PROBLEM AS THE SAME INFORMATION WAS SEND TO UPDATE THE ACC TO CLOSED
PLEASE ASSIST I DONT WANT TO RAISE A DISPUTE
THE CREDIT PROVIDER HAS SENT INFORMORTION TO UPDATE FINCHOICE AFRICA MOBIMONEY TO BE UPDATED AS A CLOSED ACCOUNT EMAILS HAVE BEEN SENT THAT IT IS REFLECTING AS CLOSED BUT AS YOU CAN SEE ON THE ATTACHED THIS ACCOUNT HAS NOT BEEN UPDATED
CREDIT CHECK HAS UPDATED IT AS A CLOSED ACC IN FEBRUARY 2022 ALREADY BUT YET CREDIT EXPERT HAS NOT BEEN UPDATING THE INFORMATION
EXPERIAN HAS BEEN SEND THE SAME INFORMATION YET EXPERT REPORT WAS NEVER UPDATED
WHAT SEEMS TO BE THE PROBLEM AS THE SAME INFORMATION WAS SEND TO UPDATE THE ACC TO CLOSED
's updateReviewer Update
23 Jun 2022, 05:00What file name are you talking about?
How must I know what the credit provider has send you to update my information
I asked Finchoice to send the information needed to update the FINCHOICE AFRICA MOBIMONEY TO A CLOSED ACC now you are looking for file names I even phoned the provider to ask for a file name they dont know what you are talking about why are you being difficult
Credit CHECK was updated to a status of account Closed on 1 Feb 2022 why is it now a problem to UPDATE CREDIT EXPERT WHAT WAS SEND TO UPDATE THE ACC STATUS TO CLOSED ON CREDIT CHECK AND WHY WAS CREDIT EXPERT NOT UPDATED THAT TIME ALREADY SINCE INFORMATION GETS SEND TO ONE BUREAU " EXPERIAN"
IF THE PROBLEM CANNOT BE SOLVED I DID MY PART BY CALLING THE PROVIDER SINCE FEB I HAVE BEEN TRYING TO GET CREDIT EXPERT UPDATED REGARDING THE FINCHOICE AFRICA MOBIMONEY ACC I PHONED EXPERIAN I SEND ALOT OF EMAILS I RECEIVED CALLS YET NOBODY CAN HELP ME I HAVE DONE MY PART AND WILL BE TAKING THE NEXT STEP BY GOING TO MY LAWYERS I HAVE BEEN MORE THAN PATIENT TRYING TO GET THIS SORTED OUT BUT IT SEEMS TO ME NOBODY IS WILLING TO HELP GET MY INFOFMATION UPDATED....CREDIT PROVIDER HAS SEND MANY EMAILS UPON MY REQUEST TO EXPERIAN TO GET MY INFORMATION UPDATED YET NOTHING HAPPENS IM SICK AND TIRED OF STRUGGLING WITH EXPERIAN WHY DOES THIS COMPANY EXIST ? YOU DONT PICK UP YOUR LANDLINES YOU RESPOND TO EMAILS WITHOUT EVEN READING IT
IM ASKING FOR THE LAST TIME TO BE HELPED IM TIRED OF ASKING EVERYDAY TO BE HELPED
How must I know what the credit provider has send you to update my information
I asked Finchoice to send the information needed to update the FINCHOICE AFRICA MOBIMONEY TO A CLOSED ACC now you are looking for file names I even phoned the provider to ask for a file name they dont know what you are talking about why are you being difficult
Credit CHECK was updated to a status of account Closed on 1 Feb 2022 why is it now a problem to UPDATE CREDIT EXPERT WHAT WAS SEND TO UPDATE THE ACC STATUS TO CLOSED ON CREDIT CHECK AND WHY WAS CREDIT EXPERT NOT UPDATED THAT TIME ALREADY SINCE INFORMATION GETS SEND TO ONE BUREAU " EXPERIAN"
IF THE PROBLEM CANNOT BE SOLVED I DID MY PART BY CALLING THE PROVIDER SINCE FEB I HAVE BEEN TRYING TO GET CREDIT EXPERT UPDATED REGARDING THE FINCHOICE AFRICA MOBIMONEY ACC I PHONED EXPERIAN I SEND ALOT OF EMAILS I RECEIVED CALLS YET NOBODY CAN HELP ME I HAVE DONE MY PART AND WILL BE TAKING THE NEXT STEP BY GOING TO MY LAWYERS I HAVE BEEN MORE THAN PATIENT TRYING TO GET THIS SORTED OUT BUT IT SEEMS TO ME NOBODY IS WILLING TO HELP GET MY INFOFMATION UPDATED....CREDIT PROVIDER HAS SEND MANY EMAILS UPON MY REQUEST TO EXPERIAN TO GET MY INFORMATION UPDATED YET NOTHING HAPPENS IM SICK AND TIRED OF STRUGGLING WITH EXPERIAN WHY DOES THIS COMPANY EXIST ? YOU DONT PICK UP YOUR LANDLINES YOU RESPOND TO EMAILS WITHOUT EVEN READING IT
IM ASKING FOR THE LAST TIME TO BE HELPED IM TIRED OF ASKING EVERYDAY TO BE HELPED
's update23 Jun 2022, 05:00
Reviewer Update
What file name are you talking about?
How must I know what the credit provider has send you to update my information
I asked Finchoice to send the information needed to update the FINCHOICE AFRICA MOBIMONEY TO A CLOSED ACC now you are looking for file names I even phoned the provider to ask for a file name they dont know what you are talking about why are you being difficult
Credit CHECK was updated to a status of account Closed on 1 Feb 2022 why is it now a problem to UPDATE CREDIT EXPERT WHAT WAS SEND TO UPDATE THE ACC STATUS TO CLOSED ON CREDIT CHECK AND WHY WAS CREDIT EXPERT NOT UPDATED THAT TIME ALREADY SINCE INFORMATION GETS SEND TO ONE BUREAU " EXPERIAN"
IF THE PROBLEM CANNOT BE SOLVED I DID MY PART BY CALLING THE PROVIDER SINCE FEB I HAVE BEEN TRYING TO GET CREDIT EXPERT UPDATED REGARDING THE FINCHOICE AFRICA MOBIMONEY ACC I PHONED EXPERIAN I SEND ALOT OF EMAILS I RECEIVED CALLS YET NOBODY CAN HELP ME I HAVE DONE MY PART AND WILL BE TAKING THE NEXT STEP BY GOING TO MY LAWYERS I HAVE BEEN MORE THAN PATIENT TRYING TO GET THIS SORTED OUT BUT IT SEEMS TO ME NOBODY IS WILLING TO HELP GET MY INFOFMATION UPDATED....CREDIT PROVIDER HAS SEND MANY EMAILS UPON MY REQUEST TO EXPERIAN TO GET MY INFORMATION UPDATED YET NOTHING HAPPENS IM SICK AND TIRED OF STRUGGLING WITH EXPERIAN WHY DOES THIS COMPANY EXIST ? YOU DONT PICK UP YOUR LANDLINES YOU RESPOND TO EMAILS WITHOUT EVEN READING IT
IM ASKING FOR THE LAST TIME TO BE HELPED IM TIRED OF ASKING EVERYDAY TO BE HELPED
How must I know what the credit provider has send you to update my information
I asked Finchoice to send the information needed to update the FINCHOICE AFRICA MOBIMONEY TO A CLOSED ACC now you are looking for file names I even phoned the provider to ask for a file name they dont know what you are talking about why are you being difficult
Credit CHECK was updated to a status of account Closed on 1 Feb 2022 why is it now a problem to UPDATE CREDIT EXPERT WHAT WAS SEND TO UPDATE THE ACC STATUS TO CLOSED ON CREDIT CHECK AND WHY WAS CREDIT EXPERT NOT UPDATED THAT TIME ALREADY SINCE INFORMATION GETS SEND TO ONE BUREAU " EXPERIAN"
IF THE PROBLEM CANNOT BE SOLVED I DID MY PART BY CALLING THE PROVIDER SINCE FEB I HAVE BEEN TRYING TO GET CREDIT EXPERT UPDATED REGARDING THE FINCHOICE AFRICA MOBIMONEY ACC I PHONED EXPERIAN I SEND ALOT OF EMAILS I RECEIVED CALLS YET NOBODY CAN HELP ME I HAVE DONE MY PART AND WILL BE TAKING THE NEXT STEP BY GOING TO MY LAWYERS I HAVE BEEN MORE THAN PATIENT TRYING TO GET THIS SORTED OUT BUT IT SEEMS TO ME NOBODY IS WILLING TO HELP GET MY INFOFMATION UPDATED....CREDIT PROVIDER HAS SEND MANY EMAILS UPON MY REQUEST TO EXPERIAN TO GET MY INFORMATION UPDATED YET NOTHING HAPPENS IM SICK AND TIRED OF STRUGGLING WITH EXPERIAN WHY DOES THIS COMPANY EXIST ? YOU DONT PICK UP YOUR LANDLINES YOU RESPOND TO EMAILS WITHOUT EVEN READING IT
IM ASKING FOR THE LAST TIME TO BE HELPED IM TIRED OF ASKING EVERYDAY TO BE HELPED