1 reviews | Active since May 2016

06 Jun 2022, 07:43

update my information!😡😡😡

I HAVE BEEN SENDING EMAILS FIGHTING FOR MONTHS FOR MY INFORMATION TO BE UPDATED SINCE YOU CHANGED TO EZPERIAN EXPERT AND EXPERIAN CREDIT INFORMATION DOESNT GET UPDATED AS IT SHOULD

MY DREAM VACATION CLUB HAS NOT BEEN UPDATED ON BOTH PORTALS MY FINCHOICE AFRICA MOBIMONEY HAS NOT BEEN CLOSED ON CREDIT EXPERT AND I HAVE BEEN SENDING EMAILS FOR MONTHS

I HAVE BEEN CALLING I HAVE BEEN SENDING EMAILS I JUST DONT KNOW WHAT TO DO ANYMORE

0
Replies (9)
's update06 Jun 2022, 07:52
Reviewer Update
My information has not been updated I have checked today And you guys send emails that it has been updated nothing has been done please help me
Experian SA
Experian SA's reply06 Jun 2022, 08:14
Official
Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,

Customer Relations Centre

Best regards,

's update06 Jun 2022, 22:14
Reviewer Update
I NEED SOMEONE TO CALL ME BECAUSE NOBODY PICKS UP WHEN I CALL THE LANDLINES NOBODY UNDERSTANDS THAT MY INFORMATION ON MY CREDIT EXPERT IS NOT CORRECT THE PORTAL THAT GENERATES INFORMATION FROM EXPERIAN DATABASE
PLEASE CAN SOMEONE PHONE I DONT KNOW HOW TO EXPLAIN IT ANYMORE I HAVE SENDING EMAILS FOR MONTHS JUST FOR SIMPLE UPDATES



MY CREDIT CHECK REPORT IS CORRECT WHICH IS COMPUSCAN

WHY IS THERE 2 PORTALS IF THIS IS THE SITUATION NOBODY CAN HELP ME CORRECT MY INFORMATION
's update07 Jun 2022, 12:11
Reviewer Update
Consultants have been sending emails explaining of the portals you have and how to register it seems like the people does not read the emails can someone please call me I have not been helped
Experian SA
Experian SA's reply07 Jun 2022, 14:23
Official
We are waiting for feedback from MyCreditexpert team.

Best regards,

's update07 Jun 2022, 18:51
Reviewer Update
Ok
's update09 Jun 2022, 08:19
Reviewer Update
I see CREDIT EXPERT REPORT HAS BEEN HERE AND THERE UPDATED my Dream Vacation and Sandton sales information has been updated THANK YOU

My FINCHOICE AFRICA MOBIMONEY IS STILL SHOWING ACTIVE PLEASE CLOSE IT

BUT

MY CREDIT CHECK REPORT HAS NOT BEEN UPDATED WHY ?

IM SENDING EMAILS NON OF THE EXPERIAN EMAILS RESPONDS TO MY EMAILS WHY?

AM I WRONG FOR WANTING MY INFORMATION TO BE UPDATED ?
's update09 Jun 2022, 08:22
Reviewer Update
Dont I have a right for my information to be updated I have struggling for months now that the one platform done something the other one is not being updated

I sent an email with the report and screenshots please help me my CREDIT CHECK REPORT HAS NOT BEEN UPDATED FOR THIS MONTH
Experian SA
Experian SA's reply10 Jun 2022, 14:20
Official
This matter has been resolved by Debra

Best regards,