YN
Yudveer N
1 reviews | Active since Sept 2022
11 Dec 2022, 03:41
Update bureau
My account has been up to date however experian is not assisting at all by updating the bureau this is so inconvenient towards the clients it will take 60days to update what the hell man but when no payment then experian can update very fast and experian can never assist like within 24 to 48 hours always say 20 business days is experian even working or just sabotaging clients pathetic
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Experian SA's replyOfficial
14 Dec 2022, 10:06 Good day
We would like to offer our apologies for the inconvenience caused in this matter.
Kindly note that Woolworths should send the manual update to the credit bureaus for the account to be updated. We give them up to 60 business days to update with us.
If the account is settled more than 60 business days ago, then we log a dispute and investigate on behalf of the consumer.
Kind Regards
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Kindly note that Woolworths should send the manual update to the credit bureaus for the account to be updated. We give them up to 60 business days to update with us.
If the account is settled more than 60 business days ago, then we log a dispute and investigate on behalf of the consumer.
Kind Regards
Customer Relations Centre
Best regards,
Experian SA's reply14 Dec 2022, 10:06
Official
Good day
We would like to offer our apologies for the inconvenience caused in this matter.
Kindly note that Woolworths should send the manual update to the credit bureaus for the account to be updated. We give them up to 60 business days to update with us.
If the account is settled more than 60 business days ago, then we log a dispute and investigate on behalf of the consumer.
Kind Regards
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Kindly note that Woolworths should send the manual update to the credit bureaus for the account to be updated. We give them up to 60 business days to update with us.
If the account is settled more than 60 business days ago, then we log a dispute and investigate on behalf of the consumer.
Kind Regards
Customer Relations Centre
Best regards,