lF
lesley F

1 reviews | Active since Nov 2020

28 Nov 2023, 12:36

unsatisfied customer

I sent an email on the 16 November. 2023 regarding a diplicate account that I have settled last year 2022 already but i didnt get any confirmation that my email was received. I am trying to get hold of the contact center but im holding for 30min and no progress. please can I have someone assist I need this matter to be resolved asap I am trying to apply for a home loan please

0
Replies (3)
lF
lesley F's update28 Nov 2023, 12:38
Reviewer Update
note: this is now the 3rd attempt, trying to call the c.c on different dates waiting period 30+-min today was the 3rd
lF
lesley F's update01 Dec 2023, 15:16
Reviewer Update
must I send another email now???,,, I really hope im going to get feedback within 48 working hours on this second email now provided
lF
lesley F's update01 Dec 2023, 15:19
Reviewer Update
sent