BN
Butho N

1 reviews | Active since Jul 2025

14 Jul 2025, 21:11

Unreachable.

I have been trying to get assistance with regards to a dispute I had on my account. I have called multiple times and their phone line goes to voicemail.

I have sent countless emails, but they're not responding. All while my credit record is being affected by their lack of response. I have been reaching out for over 2 months now and nothing!

0
Replies (1)
Experian SA
Experian SA's reply16 Jul 2025, 13:37
Official
Good day

Thank you for your patience while we investigated your dispute.
We have engaged with the credit provider and waiting for their response. 
we will continue to monitor the matter to ensure it is resolved as quickly as possible.
We appreciate your understanding and will notify you once we resolved your dispute and provide you with the outcome. 

Regards, 
Customer Relations Centre