Unprofessional service

All I can say is that I have missed the greatest opportunity of buying a property because records are not updated properly. I settled an account in October and it took a complaint from Hello Peter for the records to be updated wrongly. I have a very low score because the records are still showing that the account is open, but the account was closed. I need this urgently sorted so that I can resubmit an application: Below was my first complaint The type is service provided is pathetic and given a choice they should not be allowed to operate as our livelihood depends on their data. I provided all relevant documentation for my profile to be updated but some Agent has been sitting on my documents for more that stipulated 20 working days. Calling the call centre made me hold for over 100 minutes without anyone providing much needed help.