MP
Mpho P
1 reviews | Active since Apr 2017
01 Nov 2020, 12:13
Unprofessional
Called the contact center only to hold for 30 mins with no answer at 8am on the 31st ....how unprofessional Is this ?
Please get someone to call me back as I have depleted my airtime waiting for assistance
Helpful (0)
Replies (5)0
Replies (5)MP
Mpho P's updateReviewer Update
02 Nov 2020, 12:56My request was for someone to give me a call, not for you to reply before knowing what my query is
MP
Mpho P's update02 Nov 2020, 12:56
Reviewer Update
My request was for someone to give me a call, not for you to reply before knowing what my query is
Experian SA's replyOfficial
02 Nov 2020, 13:12Good Day Mpho,
We apologies for delay in responding to your request
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA's reply02 Nov 2020, 13:12
Official
Good Day Mpho,
We apologies for delay in responding to your request
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
MP
Mpho P's updateReviewer Update
03 Nov 2020, 10:15Good Day
Please ask the consultant that called me yesterday to please gave me a call back because my online profile is still not allowing to go through
Please ask the consultant that called me yesterday to please gave me a call back because my online profile is still not allowing to go through
MP
Mpho P's update03 Nov 2020, 10:15
Reviewer Update
Good Day
Please ask the consultant that called me yesterday to please gave me a call back because my online profile is still not allowing to go through
Please ask the consultant that called me yesterday to please gave me a call back because my online profile is still not allowing to go through
Experian SA's replyOfficial
03 Nov 2020, 11:16Good Day Mpho,
A consultant will be in touch shortly to assist.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian Contact Centre
Experian SA's reply03 Nov 2020, 11:16
Official
Good Day Mpho,
A consultant will be in touch shortly to assist.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian Contact Centre
MP
Mpho P's updateReviewer Update
05 Nov 2020, 13:29Cell C is again back on my profile. May I get someone to sort out this matter asap
MP
Mpho P's update05 Nov 2020, 13:29
Reviewer Update
Cell C is again back on my profile. May I get someone to sort out this matter asap