Unfair listing/statement on my dashboard

I am so disappointed with this credit bereau company,I cannot get through them over the phone,on email I’m getting different responses from different consultants,I settled two accounts mid October 2021, they swiftly updated them as closed and I was very impressed with that,The only issue I have now Is the quoted statement they have on my dashboard “You have at least one insecured account on which you have recently missed payments “ which referring to the closed accounts and is making credit providers decline my application because it is phrased as if I am still missing payments whereas the accounts they referring to are closed,they keep telling me that the accounts are closed on their side yes they are but the quoted statement portrays me as a person who is still missing payments making all my application decline,I am trying to trade in my car and I cannot cos banks simply read out the statement they have on My dashboard and they decline based on it,what I have been asking them is to simply remove the statement or phrase it into present tense,it been 3 months I feel the statement is not Applicable to me anymore especially because I was responsible in a sense that I settled the accounts referred to.