UNATHORISED ENQUIRIES

These people allow Third Parties to say we owing them even though you have never authorized them or made any Enquiry with them, It's really hard getting hold of Experian you call them on their Call Center number you have to wait 20-39 mins for them to answer once you get a consultant she puts you on hold for another 29 mins by that time mind you my airtime is running out. WHY DOES EXPERIAN ALLOW UNAUTHORIZED ENQUIRIES. its affecting our Credit scores