The Worst Srvice

I have logged a dispute via normal process for experian / compuscan to remove negative account listings of my credit profile over 2 wks ago, but old accounts as far back as 2018 which have been settled in 2018 are reflecting as 'red' items on my credit profile and affecting current applications. Nobody responds to emails and the 0861 number is not attended. I cannot understand why Experian has not updated my record!!! Experian can continue with the investigations and accordingly pay for me to hire a vehicle for another 21 days (R9000) until the investigations are completed, confirmed and cleared off my Credit Profile. I need these negative accounts ALL removed from my Profile immediately. A formal communication from Experian is required for me to submit with my Application that my profile has not been updated from Experian side, with a direct contact number for yourself - as even the 0861 numbers listed do not get answered and I am unable to be hold for over 30 minutes at a time. As this too is costing me an exorbitant amount of airtime. Experian emails as well do not get responded to. Even Team Leaders do not respond to email requests.