The fact that banks still find this company credible is shocking

For days I've been trying to call Experian to dispute duplicated information on my credit report, only to wait on the line for nothing less than 40 minutes on each occasion which always ended with me giving up. When I finally got through, I was met by a rude, obnoxious and *********** consultant. After relaying my story to her about 4 times, she couldn't understand my query as she was busy talking over me (I guess she likes t sound of her own voice), I was told to call tomorrow as the 60 days dispute period only starts then. Experian's customer service is pathetic to say the least...It's disappointing that they hold so much power and yet they are so ***********.