KG
Kaelin G

1 reviews | Active since Dec 2019

03 Aug 2023, 12:02

Terrible service

Experian said " Good day

Kindy note that your dispute has been resolved in your favour.

In order to protect your right to privacy and also allow you ease of access to your updated credit report, we invite you to register for free access to your report at www.mycreditexpert.co.za and www.mycreditcheck.co.za

Please allow a 24-to-48-hour period in order for the update to reflect on your credit profile.

Kind regards"

That was on the 28th of June,864 hours have passed and still no update.

Please guys your image of my credit behaviour matters and is affecting my life. Please update your information. Life is tough as it is and we need to have this information correct.

I work in the financial industry and I strongly believe that this reflection you are giving of me is affecting my ability to get another job.

I send multiple emails and called countless times sadly no response since that last mail.

0
Replies (1)
Experian SA
Experian SA's reply04 Aug 2023, 12:38
Official
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre