NB
Nicole B

1 reviews | Active since Dec 2021

10 Jan 2022, 11:35

Terrible!

Disappoint and disgruntled. I paid up all my accounts, received my clearance certificate, however, my accounts that are settled are still reflecting on my Credit report and negatively affecting my credit report. Advise as to why this is? I paid up my accounts in January last year, tried emailing you guys without any luck!

0
Replies (2)
Experian SA
Experian SA's reply10 Jan 2022, 12:30
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch via email. 

Regards, 

Customer Relations Centre 
NB
Nicole B's update10 Jan 2022, 12:57
Reviewer Update
I managed to get hold of someone (eventually).

Just from a customer's point of view; its extremely irritating to all more than once (approx. 5-6) before you can be helped.