Takes forever to update information - Pathetic Communication

<p>Been chasing Experian to update my information which was an error. Send all documents day in day out, no progress. Call centre staff really could not be bothered. They finally send me an e mail that says they have updated my profile, I go check NO, IT HAS NOT BEEN UPDATED. Another call, another email this way and that way - no joy. I call them today they tell me it will take 48 hours (over and above the initial 7 days) "Lucky" for me it is Friday today and that means yet another week of waiting. Generating a credit report to CHECK UP ON WHETHER THEY HAVE DONE WHAT THEY SAID they will do costs me R89....only to find it still has not been done. Your communication and feedback systems suck...big time. Spend some time at Transunion and see how they work. You might actually learn something.</p>