Still waiting for Compuscan to do their job.

Well done to Compuscan for successfully tarnishing my credit profile. I have paid my account on 25 September 2018.

XDS, Transunion and Xperian has successfully updated my information and I currently have no bad information on them. Thanks to Compuscan, I cannot get credit due to their poor service and lack of service. I have tried to sort this out a month ago when the credit provider has then sent them another request to update my profile, yet this has not been done. A request has been sent thrice. All my other accounts have been updated but not this one.

I have tried to call them again today, I wasted R18 airtime that I had and an additional R50 that I had to buy and eventually someone has answered who was rude, interrupting me while I am still explaining my issue. And then afterwards telling me that I need to speak clearer when I was already speaking in a high pitched.

Upon that and me trying to get my profile updated as soon as possible, this agent also clearly says the word "****" and that is not something that I, as a consumer wants to hear.

I want this to be sorted out immediately because I am now fed up. I will contact the ombud about this.