Shocking and useless!

If it were possible to give 0 stars I would. For there to be shocking service there would first have to be service! No one answers the phone, and after you’ve been holding on for 40 min and they do answer the phone, they can’t answer your question and tell you to send an email. Then you wait 3 weeks for a response only to be told that a response will take 20 business days. If I had to treat my clients like this I would have no business but we have NO CHOICE but to deal with these people to clear issues which have already been proven as *****. USELESS!