Service Failure

I wrote a complaint about t experian not answering calls or responding to emails. I have 2 debts that are precribed they called mecan lodged an investigation. They then provided feedback that the debt are indeed prescribed however they went an re-add the debts on my profile as sold to third party. Which affects my disposable income. Secondly when a debit is prescribed it come off your record as per prescription act. A closed/open account remains on your profile for a period of 3 years from date of final payment. Both of these Capitec Accounts last payment was in 2020 one in August the other in June its for 4 years later they still affecting me to date. Kindly update my credit record and remove Capitec from my credit record.