Score not moving

Good day,

Thank you for your feedback. Please note that improving your score is a gradual process and typically takes between 3 to 6 months, depending on consistent positive account behavior.If there are no changes in the accounts or financial activity (such as timely payments, reduced balances, or responsible credit usage), the score is unlikely to improve.

To support an increase in your score, we recommend:

• Making all payments on or before the due date
• Reducing outstanding balances
• Avoiding new unnecessary credit enquiries
• Maintaining consistent, positive account activity

Sustained responsible behaviour over time is key to seeing improvement in your score.
Regards,
Customer Relations Centre