MN
Mpho N

1 reviews | Active since Dec 2021

15 Dec 2021, 15:37

**** bereau

Ruining consumers lives The worst most pathetic Company next to ****S that are doing rounds in our country. Officially ******** consumers out of their right to have a healthy credit score! And clearly, expecting customers to seek legal help from one of the companies that receive Markiting information from them i.e Our personal details I have been on the phone on hold for more than an hour at a time, my phone has been dropped off, couple of times Very informal phone ettiquite, my issue not resolves The consultant did not even ask for any verification, just gave me advice on top of her head, and an email address to use When I tried to explain that I'm struggling to upload documents, phone line went quite!!! What's the next step, who then must we report this outrageous service provider to Clearly they are allowed to take law into their own hand s with consequences whatsoever!!!

Your competitor did it without me making a call, sending emails or lodging a complain! You're not offering a service, but you're disrupting service delivery! Your company is a ****, and nothing else.

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Replies (1)
Experian SA
Experian SA's reply17 Dec 2021, 11:05
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre 

Best regards,