BS
Babalwa S
1 reviews | Active since Oct 2019
14 Aug 2023, 12:26
REMOVE DUPLICATE ACCOUNTS
I am soo tired of loging the same enquiry.
Last year, you had listed my FNB Temp loan 4 times and I sent mails and you managed to remove the other 3 duplicate accounts.
Now BOOM, they back again, I sent an rnquiry through your website 14 June, its been 2 months now, no one is getting back to me. I have been following up on email, no one is reponding, My reference is ***
After holding for a consultant for 20 minutes, they just hung up on me. This is affecting my credit score. PLEASE REMOVE DUPLICATE accounts or can someone at least get back to me?
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Experian SA's replyOfficial
17 Aug 2023, 08:11Good day.
We would like to offer our apologies for the inconvenience caused in this matter.
The accounts were updated as per the dispute.
The credit provider has supp**** the bureau with a new file submission which includes financial information on the FNB TEMP LOANS which has returned your accounts.
Kindly contact the credit provider to resolve the matter.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
The accounts were updated as per the dispute.
The credit provider has supp**** the bureau with a new file submission which includes financial information on the FNB TEMP LOANS which has returned your accounts.
Kindly contact the credit provider to resolve the matter.
Regards,
Customer Relations Centre
Best regards,
Experian SA's reply17 Aug 2023, 08:11
Official
Good day.
We would like to offer our apologies for the inconvenience caused in this matter.
The accounts were updated as per the dispute.
The credit provider has supp**** the bureau with a new file submission which includes financial information on the FNB TEMP LOANS which has returned your accounts.
Kindly contact the credit provider to resolve the matter.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
The accounts were updated as per the dispute.
The credit provider has supp**** the bureau with a new file submission which includes financial information on the FNB TEMP LOANS which has returned your accounts.
Kindly contact the credit provider to resolve the matter.
Regards,
Customer Relations Centre
Best regards,