Registration process not user friendly.

Item: Experian SA
Rating: 1
Author: Tebogo H

I have tried registering on your website to get my credit report without success. I even uploaded my ID document and proof of residence to get registered. Received an email from one of your consultants that my account has been activated but when I try to reset my password it says user not authorized. I urgently need my credit report.

Helpful (0)

Replies (1)

Experian SA's replyOfficial

30 Jun 2023, 10:57

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,

Best regards,

Experian SA's reply30 Jun 2023, 10:57

Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,

Best regards,

Registration process not user friendly.

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