NC
NONDUMISO C

1 reviews | Active since Jul 2025

08 Jul 2025, 12:55

REGARDING CASE NUMBER 1576/2022

I sent a dispute 25th of June ref number CAS*** with all my relevant supporting documents to have my name removed from Experian since I paid up my debts. I received an email advising that my case is closed. However on the email its does not specify if my name is removed or not. Transunion and XDS sent me notification regarding my dispute outcome. However Experian advised case is closed. I have been calling and calling and there is no answer on both numbers supp****, *** and 860 111 011.

I have missed out on 2 jobs because I am an able to reach Experian and have them remove my name from their system.

I NEED SOMEONE TO CONTACT ME AND RESOLVE THIS ISSUE. I HAVE SUPP**** ALL THE RELEVANT DOCUMENTS. I PAID UP THIS DEBT 3 YEARS AGO AND I NEED MY NAME REMOVED FROM EXPERIAN AND CLEAR MY RECORD

CASE NUMBER 1576/2022

0
Replies (2)
Experian SA
Experian SA's reply09 Jul 2025, 12:27
Official
Good day

We apologize for the inconvenience caused. 

We will contact you during the cause of the day.

Regards, 
Customer Relations Centre  

NC
NONDUMISO C's update16 Jul 2025, 07:27
Reviewer Update
Thank you for contacting me regarding this complaint.
Thanks to the consultant that assisted me to log the dispute with UP. However I have not received even a ticket number or reference number. And again I am due to get a new position at work, however HR is waiting for my name to be cleared. This will be my 3rd position i am losing because of ***********, lazy and not interested staff thats work for Experian.

All we ask for is feedback. You guys are so unprofessional.

Next step I will be taking is Ombudmans today.
YOURLL GAMBLING WITH OUR FUTURE