JM
Joseph M

1 reviews | Active since Oct 2021

14 Feb 2022, 12:54

Rectify the information on https://www.mycreditexpert.co.za/accounts/allaccounts to be the same as in https://www.mycreditcheck.co.za/accounts/allaccounts

I have been trying to get Experian to fix/update my credit profile since last year but my emails are not being rep****. All I get is an automated reply but no one replies. The information on my credit report on https://www.mycreditexpert.co.za/accounts/allaccounts is not updated and not correct but on https://www.mycreditcheck.co.za/accounts/allaccounts the information is correct can I please have this rectified. The two ABSA accounts where closed - I have been trying to correct this since late last year and tried. I am flagged for: 1. Your credit report shows that you have been making irregular payments 2. You have at least one unsecured account on which you have recently missed payments. BUT I DON'T HAVE ANY ACCOUNTS ALL ACCOUNTS ARE CLOSED. PLEASE URGENTLY ASSIST

0
Replies (3)
Experian SA
Experian SA's reply16 Feb 2022, 07:11
Official
Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,

Customer Relations Centre

JM
Joseph M's update21 Feb 2022, 11:09
Reviewer Update
Thank you still waiting for resolution.
JM
Joseph M's update02 Mar 2022, 16:26
Reviewer Update
Hi All Any updates on my query