MM
Monica M
1 reviews | Active since Feb 2017
05 Aug 2021, 11:43
Really pathetic
Ok, so everytime I email them, it is an automative reply. Phone them, they say email. How do we get a matter sorted?
This is really pathetic, this is causing business loss. Transunion attended to our issues quick and easy, Experian I have email for the past 4 days, no positive result.
I am looking for an email address that I know will assist to my matter urgently as this judgement needs to be removed asap.
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Replies (2)MM
Monica M's updateReviewer Update
06 Aug 2021, 07:57So still nothing? Where do I complain now? This is pathetic. Why are they even still in business? Will they carry the loss of my business? XDS and Transunion have sorted this within 24hrs, but this one is dragging. Is someone even working there?
MM
Monica M's update06 Aug 2021, 07:57
Reviewer Update
So still nothing? Where do I complain now? This is pathetic. Why are they even still in business? Will they carry the loss of my business? XDS and Transunion have sorted this within 24hrs, but this one is dragging. Is someone even working there?
Experian SA's replyOfficial
31 Aug 2021, 11:41 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre
Experian SA's reply31 Aug 2021, 11:41
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre