HE
Henno E
1 reviews | Active since Jun 2015
20 Sept 2025, 11:18
RE: *** Support Ticket
Unable to resolve query - been weeks!
Sent several emails and tried the chatbot -zero proactive response.
Can't phone in, you hold for 30 minutes plus to get you call answered, then line disconnects and Experian does not call you back.
VERY disappointed!!
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Replies (1)
Experian SA's replyOfficial
22 Sept 2025, 12:10Good day
Your query has been escalated to the Clearscore team leader for urgent assistance.
Regards,
Customer Relations Centre
Your query has been escalated to the Clearscore team leader for urgent assistance.
Regards,
Customer Relations Centre
Best regards,
Experian SA's reply22 Sept 2025, 12:10
Official
Good day
Your query has been escalated to the Clearscore team leader for urgent assistance.
Regards,
Customer Relations Centre
Your query has been escalated to the Clearscore team leader for urgent assistance.
Regards,
Customer Relations Centre
Best regards,