MH
Malcolm H

1 reviews | Active since Sept 2019

21 Sept 2024, 20:54

Rating company exprian gets a poor rating

Experian SA is probably the worst rating company in SA . Their data capturing abilities are probably the weakest of all the similar companies. I payed 2 payments on a R7000 loan from capitec within 3 days of each other yet experian did not pick up on it and downgraded my credit rating . Furthermore they fail to see that even though I push my truworths and identity accounts to the max I pay almost double the premiums asked monthly and on time to ensure that I am current yet here I am down from 640 two months ago to 617 no matter that I will completely pay off the capitec loan in one calendar month as I payed installment 1 at the very end of last month then a debit order took payment 2 and now at the end of the month I will pay the last R2600 to end the contract.

Their rating drop and negativity ensure that I cannot achieve what I so desire a car of my own which I cannot qualify for because of them . Even though I earn 15k a month and get R4 k plus monthly from overseas . It's sick I have to pay an Uber R3000 a month to get to work. That which could have been my installments on a car financing loan.

Experian SA must seriously review their game because they create negativity where it should not be.

0
Replies (3)
Experian SA
Experian SA's reply27 Sept 2024, 09:09
Official
 Good day, 

We would like to offer our apologies for the inconvenience caused in this matter. 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 
Customer Relations Centre 

MH
Malcolm H's update03 Oct 2024, 09:34
Reviewer Update
No agent tried to contact me at all. I have paid my R7000 loan in one calendar month so eat that. Furthermor I am never late on payments. Always pay more than asked and I did open 2 clothing accounts tonstart with because my credit score was -1 so I had to do something to get started. Since then I don't make accounts . I took the loan so that I can move. Your low opinion of me hampers my growth I want a car and can't get it due to your negative reviews . I pay an Uber driver R3500 a month to go to work. That could lay my car finance installment and I payed off 5.5 k to pay the loan in one month so that could cover insurance and the installation of tracker etc but I can't get credit with experian being assholes and raring me like I am ****. But I will keep doing the right thing and hope experiam wake up one day and complie a rating tool that fairly judges its customers .
MH
Malcolm H's update03 Oct 2024, 09:34
Reviewer Update
My number is *** if someone wants to try bull**** me some more that you are right and I am wrong